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  • Apr 21
  • Appliances and Electronics
  • Philadelphia, Pennsylvania
  • Refund Policy
  • 14
  • REVIEW RATING 4/5

I am a senior citizen and highly discussed, was on the phone 1 1/2 hours yesterday trying to get through. I've had the camera approximately 7 days, and i want my money refunded to my credit card. Been on the phone too many times. Foscam is not providing professional service as promised in their advertisement, they are negligent in their promises, and i want my money back asap. It appears their... Read more

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  • From mobile
  • Foscam
  • Feb 10
  • by anonymous
  • #593021

Bogata 4 camers. Two work. 2 don't. Tech support non existent. Emails never answered. Phone support non existent. Just pitched 2 cameras in trash. Add comment

  • Feb 02
  • Computers
  • Orangevale, California
  • Foscam F18910W
  • 41
  • REVIEW RATING 4/5

We purchased the 6 cameras on line directly thru Foscam. Even the transaction was difficult and had to change several times. Received the cameras, and here is an outline of all the problems, of which none are resolved. 1. Foscam blue iris pro software wasn't with the cameras as promised, had to send emails and then prove I purchased with invoices and paypal invoices/receipts, in turn recieved... Read more

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  • Dec 18, 2014
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Naples, Florida
  • Wireless Ip Camera
  • 49
  • REVIEW RATING 4/5

Ordered a F19821P Netcam and could never get it to work remotely even after spending hours in 3 instances with their tech support taking control of my computer and trying in vain for hours at a time only to call back and eventually give up blaming my internet provider which is on Fiber optics with guaranteed and checked over 100MBPS download speed. DO NOT DEAL WITH THIS COMPANY. I am now in the... Read more

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  • Dec 04, 2014
  • Appliances and Electronics
  • Camera Replacement
  • 28
  • REVIEW RATING 3/5

Calling customer service is a 1 hour experience just to say that the unit is defective, this was done twice. This does not include contacting the return department several times through phone and E mail. Instead of sending out a new unit immediately they wait until they receive the defective unit followed by an additional week before they send out a replacement. This is nearing 1 month with no... Read more

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  • Nov 28, 2014
  • Appliances and Electronics
  • Bacolod, Western Visayas
  • Ip Camera
  • 40
  • REVIEW RATING 4/5

simple enough installation only problem is software doesn't find your camera...IP Camera Tool stays blank. I read the instructions several times and still got the same result..my wifi's working properly and the setup seems so easy it's hard to make a mistake..finally i realised i needed help from Foscam. I needed them to walk me thru it once again but tjis was not to ever happen. countless... Read more

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  • Mar 18, 2014
  • Appliances and Electronics
  • New Fairfield, Connecticut
  • Wireless Ip Camera
  • 1
  • 1
  • 261
  • REVIEW RATING 4/5

I bought my first camera from Foscam US over six months ago and now with camera two same issue and had to pay to ship it back the first time to now needing to do it a second time. The camera when pan or tilted goes into reset mode and reboots and returns to home position. I have spent countless hours with customer service from some country other than the USA. This camera model has not worked for... Read more

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  • Mar 11, 2014
  • Online Shopping
  • Sao Paulo, Sao Paulo
  • Foscam Cameras
  • 1
  • 1
  • 69
  • REVIEW RATING 4/5

On 11th march 2013 I bought 4 cameras and a blu Iris, but i never received them. I bought from Ebay, paid with Paypal, to FOSCAM.US Tried several emails and phone calls, but all of them deny the problem. First Foscam said they didnt get payment from paypal. I gave them the transaction ID proving they did pay... then they say the cameras were sent and I still have to wait for them!!!!!!! The were... Read more

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  • Mar 04, 2014
  • Appliances and Electronics
  • Teaneck, New Jersey
  • Wrong Cameras
  • 39
  • REVIEW RATING 3/5

Now Foscam wants me to pay to have them shipped back and I have been told that there will be a 10 percent restocking fee. ON THE WRONG CAMERAS THEY SENT!????? They keep assuring me that I wont receive a restocking fee but when I ask for an email with just that statement the line just so happens so go dead. I'm done with this company and will be taking all my friends and family with me. This... Read more

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  • Jan 11, 2014
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Huntsville, Alabama
  • Reset Circuitry
  • 87
  • REVIEW RATING 4/5

I've gone through five of these in the last six months. Unit powers up to continuous BIT. Dont recommend this product. Every unit goes through this failure in less than 6 months. Black, white wired, wirless doesn't matter. If you send it back the next unit fails just like it. It appears the reset circuitry melts in the base unit when looking outside. Any sun causes the unit to overheat. i... Read more

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