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I'm trying update the firmware on several models of Foscam IP cameras. I have a valid login to the site but it just give me constant redirection back to the login page when I click on firmware download. I've always had a problem with only using IE and their active-X plugin. I was really hoping for a fix for this as newer versions of browser are also not supported. Only my outdated Windows 7 computer with IE will allow me to see video or enable... Read more

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Have a gift from my daughter of a Foscam and tried to get it on wireless. No luck. Tried to call Foscam service and a recorded message says NO support. DON'T buy any Foscam products, there are several other cam manufactures that may give service to their products. On the recording it tells of the company selling another (or maybe the same) cam under another name. When I buy another cam it will not be from these people. How do they expect to sell... Read more

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I have purchased 2 different cameras over as many years and have so many problems. 1) One camera lost connectivity after 11 months. After 3-4 phones calls and hours of hassle they finally replaced the camera. 2) All calls to tech support are slow to go through and are handled by someone in the Philippines. Plan on 20-40 minutes per call. 3) One camera shows up with the video orientation 90 degrees off. I turn the screen 90 degrees to... Read more

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Worst customer service ever!!!!! Ordered my product a week ago, paid for 2-day shipping, still haven't received them, but they charged my account immediately after hanging up the phone. Never contacted or reached out to me on why the product hasn't shipped. Once you do get through good luck understanding them unless you speak Hindi or Urdu. Always over an hour phone wait to get in touch with someone and this is my experience when I'm trying... Read more

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I bought two indoor camera one year ago. one of the camera is not working properly. When ever I check camera through my lap top picture quality is worst. Picture is fuzzy and faded. I call tech support 800-930-0949 as shown instruction paper, waited for half an hour to speak to rep, then the rep did not want to help me and do not want to understand the problem but interesting to sell me new camera. After my long talk rep said they are retailer... Read more

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I purchased a Foscam camera model F19828, April 1, 2015. In Feb of 2016 camera was determined to become defective and requested a RMA. They replied stating they would replace the camera, but were out of stock of that model, and offered me a different cheaper model camera. I told them I would wait for the original model. Two months passed and I received the replacement. It was a used defective camera. I contacted Foscam and was told my warranty... Read more

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Bought Foscam camera two years ago, which was great till it starting having issues recently, called Foscam and tech support reps had no interest in helping only wanted to sell me new camera, some very rude and challenging. I'm pretty sure the camera was fine, but reps would not offer any real solution. So I bought a new camera, making sure to use one of their authorized sellers, called for remote install. Made sure I was all set up and ready... Read more

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My first experience with Foscam gave me hope even though my first camera did not work for more then one day ,Foscam replaced it immediately un fortunately the replacement kept loosing it's WIFI connection ,after many waiting hours of time spent with several different, technicians(which I had a hard time understanding), from the modem co to my ATT internet provider , I finally concluded that it is a problem inherent with this model,and am... Read more

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I ordered a cable for my Baofeng radio from Foscam and paid through Paypal. I never received acknowledgement from Foscam of the order, nor a tracking number. I tried calling them numerous times and sent 4 emails to get confirmation, but received no reply for two weeks. At that point I ordered a new cable directly from Baofeng and had a tracking number within a few hours. I complained to Paypal to try to void the transaction (if in fact it... Read more

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I bought camera systems for 3MP and paid a good price for it at amazon. they send me a different system and claimed, this is the systems worth the money I paid. In case I don't want it, I can give it back and get my money back. What ? However, I wanted the camera system which I ordered but never got it. Now I am sitting on this lousy camera system which they send me and am going to fight with them. My lawyer is on it. I am so pissed how they... Read more

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