Foscam
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Foscam Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Foscam has 2.1 star rating based on 39 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Physically the camera itself is nice and well made, Quality of their ip cameras, Camera is nice and well made.
Cons: Disapointing customer support, All experiences, Support.Recent recommendations regarding this business are as follows: "Be an expert or look elsewhere for a company that provides sufficient support to help in case its needed.", "Don't buy from you.", "By a different product", "Buyer Beware", "Don't buy from your business".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Foscam has 2.1 star rating based on 39 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Physically the camera itself is nice and well made, Quality of their ip cameras, Camera is nice and well made.
Cons: Disapointing customer support, All experiences, Support.Recent recommendations regarding this business are as follows: "Be an expert or look elsewhere for a company that provides sufficient support to help in case its needed.", "Don't buy from you.", "By a different product", "Buyer Beware", "Don't buy from your business".
Most users want Foscam to offer a solution to their issues.
Review authors value the most Billing Practices and Reliability. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Foscam Reviews
"Help me connect to my wifi account"
Lost foscam camera connection to my wifi. Contacted the customer service department and they responded with curticy and professionalism
"Customer support requires credit card info???"
When I was able to talk to a customer support person to ask my question about camera set-up I was told that unless I provided my CC information I would not be...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Help me connect to my wifi account
Preferred solution: Help connecting my camera to my wifi 0
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Floyds Knobs, Indiana
Customer support requires credit card info???
User's recommendation: Be an expert or look elsewhere for a company that provides sufficient support to help in case its needed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Carlisle, Pennsylvania
Cannot connect camera
Frankfort, Kentucky
Your camera are junk and you're customers support sucks
User's recommendation: Don't buy from you.
Will not open the connection page
- Nice camera
- Physically the camera itself is nice and well made
- Camera is nice and well made
- Technical support
Preferred solution: Let the company propose a solution
Scottsdale, Arizona
Worthless customer service and worthless products
User's recommendation: By a different product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Schertz, Texas
After years of trouble, Im done with Foscam
I have had the same camera with Foscam for around 5 years. The app, video review, web interface and related software are all crap.
They cant figure out why im missing seconds of images prior to an "event" on every event. I get an error message that says "sometimes your camera doesn't have connectivity" The wifi on the camera sucks so I had to fish a cat5 through the house to my modem. The only issue with connectivity that I have with anything on my network is the camera itself. It never gets unplugged, i have UP and DL speeds of 24mb & 485mb with no other problems elsehwere.
Foscam wants me to jump through hoops and become a computer genius to port this, ip that, sign in here, sign in differently here, reset the camera thats outside and required a ladder, reset the camera again, change log in credentials and blah blah blah. Its a circus and i am over it. I demanded my 24hr 365 day cloud storage to be refunded for the remaning unused year though i should be asking for a complete refund considering how much labor and IT work I have done on their behalf, multiple times mind you, and the fact that for years now my play back has been plagued by the previously mentioned gaps in recording that are essential for reviewing. WHy pay 100% for something that doesn't work 100% of the time?
DO NOT BUY FOSCAM.
They might be cheaper and now you know why... just like TMobile..
you get what you pay for. Shop elsewhere, you've been warned.
User's recommendation: Buyer Beware
Rockville, Maryland
FOSCAM are you kidding me?
San Francisco, California
TERRI EATON
User's recommendation: Don't buy from your business
Activation error
Preferred solution: Full refund
Rochester, Minnesota
*** you
Preferred solution: Full refund
Williamstown, New Jersey
Im using the proper id and password but it keeps telling me it's wrong.
Package lost
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Dns gone ???
- Physically the camera itself is nice and well made
- Quality of their ip cameras
Preferred solution: Let the company propose a solution
Kutztown, Pennsylvania
N 300 set up
Lynbrook, New York
Troubleshooting new camera
User's recommendation: dont buy foscam unless you want the run around
About
Foscam is a professional high-tech Chinese company that provides video products and solutions. Foscam is committed to supply the public with the safest, highest quality network camera series, providing comprehensive equipment solutions. The company was founded in 2007 and headquartered in Shenzhen, China. Operating throughout the world, Foscam has established a system of business channels in Germany, the United States, the United Kingdom, Italy, Singapore, India, France and Canada, etc. There are more than 30 partner countries and regions the company has started cooperation with, when Foscam products are imported to and used in over 60 countries of the World. The main products of the company are IP/Network Camera and Network Video Recorders.
Foscam is ranked 51 out of 335 in Security and Protection Services category
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