Smiths Creek, Michigan
Not resolved

The vertical pan my Foscam FI9831P V2 quit working.Everything else on it worked fine.

After paying the shipping both ways to get it replaced or repaired I received some older camera back. The older version 1 camera is not what I purchased. I purchased a newer version 2. The older camera uses an SD card not a micro SD like the camera I sent in.

I guess now I get to buy an old SD card or an adapter. The version 2 that I sent back didn't interfere with the FM on our radio like the old version 1 camera I received in exchange. For some reason the old camera they sent back has a manual focus lens something I didn't have to deal with on the newer camera but have had to adjust twice now.

Like others have stated, Foscam doesn't respond to emails and when you do get through to tech support after long waits, the accent is heavy and hard to understand.After what they did to me I can no longer recommend this company.

This reviewer shared experience about warranty issue and wants this business to read this review and look into the issue (if any) as the author lost $114. The author is overall dissatisfied with Foscam. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Foscam.

Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Foscam to other companies on our site.

Had an Experience with Foscam?

Write a review


Terms of Service
Post Comment

You May Also Like

Swagtron - Swagway X2 Hoverboard Review Swagtron "...I ordered for a Christmas present from and it has a LARGE crack, it's dirty, scratched..." Read more Frigidaire - Just 1year and 1 Month old, Cheap Door Handle Broke at Top Near Screw Frigidaire "I walked over to open the Frigidaire refrigerator that our landlord purchased, somewhere around June of 216, and the handle broke off in my hand. It broke right in the..." Read more Ge Appliances - GE Monagram Refer bad parts WR55X10490 Ge Appliances "Copy of E-mail I sent GE:I spent thousands of $$$ on putting all monogram appliances into my re-modeled home, purchased from Spencer’s in Phoenix AZ.The Refrigerator (ZISS480DRISS) broke…of course following..." Read more Whirlpool Cabrio washer cracked lid (Model WTW7800XW2) Whirlpool "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..." Read more Rodan and Fields - BEST on the market! Rodan and Fields "Totally worth the investment. Use sparingly and you won't have any issues. If you're having problems, you're using too much. One swipe at night. It's so easy. My eyelashes have..." Read more Clark County Courts - Rena Hughes Clark County Courts "This alcoholic should not be in charge of the future of our children! She is a bias and unfair Judge not looking at all the facts. Case in point I..." Read more Threads King - Thread king  -  Thanks for your purchase! and never shipped!... [135 DAY LATER]... there's no answer and no product Threads King " I ordered 2 item on thread king - 7 May 2017 order number is 89858 Package (1)package hardly arrived package (2) is not stwill arrived. 135 days passed. I..." Read more Similitudeinc Dot Com - BTC ADDER SOFTWARE THAT IS WORKING FOR ME IN 2017 Similitudeinc Dot Com "I want to share my experience with what is called money adder software. I earlier came across Paypal adder in 2013 and lost several thousands of dollars buying different ones..." Read more